NEW Open box. GRAY. Unopened batteries included. I temporarily installed my own batteries to confirm the unit turns on (pic with lights on the bar), then removed my batteries before packing item up. The only thing I notice was that the latch required precise key positioning to open, but it was not difficult to do. All items in original packing included except the warranty card. From website: The enMotion® 10” Automated Touchless Paper Towel Dispenser brings whisper-quiet, touchless dispensing to your restroom or breakroom. One set of batteries dispenses for 4 years on average, helping reduce the need for maintenance. Hygienic, reliable and efficient, it's an automatic towel dispenser that lets you customize settings for efficient dispensing to meet your unique needs
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