The phone is new. We only opened the box to make sure it turns on and to have the necessary information to protect the store from any returns. If you need more information, write to me. The phone will be shipped by FedEx and will arrive in 3 to 4 days. If you want it faster, you have to pay for shipping so it arrives in 1 to 2 days.1 any questions you can send me a message
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