This item for sale is an open box item, therefor it is not used nor is it new. If you have any issues or concerns after purchasing feel free to reach out to us. We do respond very quickly as you can see in our Feedbacks. We carry a 14 day return or refund on all items. so if your looking for a new phone case but Don't want to spend a fortune doing so then look no further. Thanks Gen X Finds
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