New item. Straight from WD but no retail box. I had a returned a 14tb hard drive to WD because of an issue. They sent me a 16tb in its place. It took so long to get the return that I now no longer need this. You will receive exactly what’s pictured. WD Elements 16TB USB hard Drive with 0 hours on it. I only opened th box to confirm contents and that it was functioning.
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